Identifying a potential issue before it occurred kept seniors moving
Schindler Ahead Senior Building IoT Case Study - Schindler Elevator Corporation
Schindler Ahead is the complete digital solution for elevators and escalators, enabling a whole range of new digital products and services. Whether you own, manage or use an elevator or escalator, you will benefit from enhanced uptime, deeper insights, superior convenience and greater cost control.
Schindler Ahead connects elevators and escalators with Schindler’s Cloud-Platform, powered by GE Predix. This powerful connection makes it possible to deliver predictive services, real-time information for our customers, service technicians and the customer contact center – and a range of personalized solutions for passengers.
At the center of the new solution is the Ahead Cube. A smart communication gateway that runs analytics, transmits data and evolves as our customers’ demand it. Over-the-air (OTA) updates ensure that this technology almost never gets outdated, and via a growing portfolio of Cube Apps it is able to unleash new services instantly.
Real-time performance data gathered from sensors and the control panel enables monitoring the condition of equipment – and reduce or entirely prevent service interruptions.
Schindler's DigitalAlarm 4G emergency elevator phone line service can provide potential cost savings from switching from analogue to 4G wireless phone line. It complies with local regulations ensuring regular line tests, self-checks, emergency electrical power supply and alarm filtering.
Schindler Ahead leverages the potential of Internet of Things (IoT) to offer solutions that perfectly complement the digital lifestyle. It improves diagnostics, service reliability and the long-term health of the asset. Our digital solutions seamlessly integrate into the existing infrastructure – benefiting building owners, managers and residents alike.
The Schindler Ahead Technical Operations Center (TOC) centralizes Schindler’s digital operations to deliver superior customer service for the thousands of connected elevators and escalators under Schindler’s care. By enabling building owners, facility managers, and the service technicians who maintain them to access detailed equipment performance data, Schindler is providing customers with the real-time insights, predictive analytics and proactive communication they need to make data-driven decisions about their portfolios.
Turning data into results.
With Schindler Ahead, real-time data and insights turn into results for customers and passengers.
Uptime. Data generated from connected equipment provides advanced analytics enabling Schindler to predictively identify, analyze and resolve possible service issues before they occur. This reduces and eliminates downtime, saving you valuable time.
Insights. Building owners and facility managers have access to operational, performance and commercial data about their equipment portfolio, leading to increased communication for better building maintenance and management.
Convenience. Interactive monitoring and connected devices provide a superior client experience. Schindler’s Technical Operations Center and web-based tools like Ahead ActionBoard enhance the communication.
Cost Control. Potential cost savings from removal of analogue phone line during/after construction, with switch over to 4G connectivity. Reduction of unexpected or overtime shutdowns with a no running-on-arrival bill guarantee.