• Elevators
    • Passenger elevators
      • Elevator finder

        Find the ideal Schindler elevator for your building requirements.

      • Schindler 3100 low-rise

        Schindler 3100, a cost-effective, MRL traction elevator for two- to three-story buildings.

      • Schindler 3300 low- to mid-rise

        Schindler's 3300 MRL elevator for low- to mid-rise buildings is the ideal hydraulic elevator alternative.

      • Schindler 3300 XL low- to mid-rise

        The Schindler 3300 XL delivers more space with capacities ranging from 3,500 lbs. to 5,000 lbs. General purpose and hospital service applications available.

      • Schindler 5500 mid-rise

        Schindler 5500 is a high-performance, gearless MRL traction elevator for mid-rise buildings. It offers glass & bare car options.

      • Schindler 7000 high-rise

        The Schindler 7000 passenger elevator for high-rise buildings fits the need of taller buildings with even more efficient and innovative mobility solutions.

      • Schindler 330A hydraulic

        The Schindler 330A holeless hydraulic elevator is the low-cost solution for a wide range of low-rise buildings.

    • Freight & special elevators
    • Modernization
      • Overview

        A Schindler modernization can help improve your elevator equipment's reliability, performance and aesthetics.

      • Low-rise elevators

        A Schindler HXpress hydraulic elevator modernization delivers improved performance and reliability.

      • Mid-rise elevators

        A Schindler 6400 elevator modernization brings the benefits of gearless technology and Schindler's suspension traction media (STM) to mid-rise elevators.

      • High-rise elevators

        With a total modernization or phased approach, Schindler's experience and products can bring your high-rise elevators up to their best performance.

      • Elevator upgrades

        Choose from a variety of affordable, versatile upgrades for elevators that can enhance safety, boost performance and improve aesthetics.

      • Energy savings

        A Schindler elevator upgrade can improve reliability and aesthetics while helping reduce energy consumption.

      • Capital planning & financing

        Let us help you develop a customized capital plan to upgrade your elevators over time.

      • Destination interface

        A Destination Interface elevator modernization converts conventional controls to destination dispatching, giving you all the benefits of PORT Technology quickly and easily.

    • Destination control
      • PORT Technology

        Find out how Schindler PORT Technology optimizes traffic flow, alleviates congestion and reduces elevator wait times, while offering personalized service and access control. Contact Schindler for an elevator traffic analysis.

      • myPORT mobile solutions

        Discover myPORT - Schindler's smartphone app that can verify user identity and summon an elevator, anticipate user needs with personalized features such as turning on and off lights, or locking and unlocking doors as the user arrives, and much more.

      • References

        Hear from customers who've modernized their elevators with PORT Technology.

    • Schindler CleanMobility Solutions
      • Overview

        Clean and touchless products for elevators. Simple to use and easy to install, Schindler CleanMobility products can accommodate nearly any type of installation.

      • ElevateMe App

        With Schindler’s ElevateMe mobile app, users can call elevators and select their destinations on their own smartphones.

      • Schindler CleanAir Ion

        Schindler CleanAir Ion cleans the air inside elevator cabins for passengers, providing continuous reduction of airborne viruses and bacteria.

      • CleanCall Hover

        Schindler CleanCall Hover lets riders call elevators or select their destinations by hovering their finger over elevator pushbuttons.

      • CleanCall Grid

        Schindler CleanCall Grid provides a touchless option for elevator riders to place their landing floor request on the Car Operating Panel.

      • CleanCall HoloVoice

        Give your building‘s tenants and visitors a unique touchless elevator experience with Schindler CleanCall HoloVoice elevator fixtures.

      • CleanCall Wave

        Schindler CleanCall Wave motion-activated elevator fixtures allow riders to place elevator calls with a wave of their hand.

      • CleanCall Tap

        Schindler CleanCall Tap foot-activated elevator fixtures allow riders to place elevator calls with a tap of their foot.

      • Touchless Operation

        Schindler’s Touchless Elevator Operation option eliminates the need for riders to press any buttons.

      • Visual Guidance Options

        Schindler CleanMobility decals can help manage elevator traffic while assisting riders in finding and assuming positioning that may help reduce exposure to communicable germs and viruses.

  • Escalators & Moving walks
    • Escalators
      • Schindler 9300AE

        Ideally suited for commercial applications, the Schindler 9300AE escalator can also be adapted for transport applications including stadiums, airports and exhibition halls.

      • Schindler 9700

        Schindler's 9700 escalator is ideal for large public spaces with high-traffic demands such as airports, subways & railroad stations. The Schindler 9700 offers outstanding performance at an optimal price.

    • Moving walks
      • Overview

        Schindler 9500 moving walks combine comfort with safe, rapid, horizontal and inclined transportation and are ideal for use wherever the elimination of long walks is desired.

      • Schindler 9500 horizontal

        Discover the numerous features and benefits of Schindler 9500 horizontal moving walks. See why these are the ideal solution for transportation lengths up to 328 feet.

      • Schindler 9500 inclined

        Discover the numerous features & benefits of Schindler 9500AE inclined moving walks. The Schindler 9500AE is one of the most efficient moving walks in retail applications and requires minimal installation space.

    • Escalator Modernization
      • InTruss escalator modernization

        The Schindler InTruss escalator upgrade solution uses your existing truss and turns your old escalators into better than new condition.

      • Full escalator replacement

        Replace your older equipment with new, cutting-edge Schindler 9300AE escalators - both an affordable and efficient solution.

      • Escalator upgrades

        Schindler offers upgrades in all different areas in order to make your escalators run smoother, safer and more reliably.

      • Capital planning & financing

        Let us help you develop a customized capital plan to upgrade your escalators over time.

    • Schindler CleanMobility Solutions
      • Handrail Sanitization Options

        Schindler CleanMobility handrail sanitization options for escalators and moving walks offer advanced hygiene protection.

  • Service
    • Maintenance
      • Overview

        Extend the lifetime of your elevators, escalators, and moving walks. Our maintenance plans and repair services are tailored to fit your building needs, no matter what brand or model.

      • Service programs

        Explore the preventive maintenance options to accommodate your individual requirements for your elevators and escalators. Schindler Service has the flexibility to adapt to your building's unique environment.

      • Portfolio Management

        Schindler's Ahead ActionBoard tool for building owners/managers provides real-time access to performance and maintenance records for your elevators & escalators. Our mobile app puts it in the palm of your hand.

    • Repair
      • Elevator upgrades

        Choose from a variety of affordable, versatile upgrades for elevators that can enhance safety, boost performance and improve aesthetics.

      • Escalator upgrades

        Schindler offers upgrades in all different areas in order to make your escalators run smoother, safer and more reliably.

    • National Accounts
    • Digital Services
      • Overview

        Learn how Schindler Ahead, the digital solution that connects elevators and escalators to the IoT Cloud, can benefit your building.

      • Schindler Ahead solutions

        Schindler Ahead offers three equipment service level options to meet your budget, monitoring and diagnostic needs. Find out more.

  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions and values that enable us to tackle the urban mobility challenges of the 21st century.

      • Diversity

        By building diverse and inclusive teams, Schindler is laying the foundation for creativity, innovation, and effective decision-making. Learn more.

      • Our values

        Some things never go out of style. Our values support everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts & figures

        Discover what makes Schindler a great company to work for through key facts and stats.

      • Society

        Help us transform the world of tomorrow. We’re looking for high-powered digital natives ready to meet society’s most pressing urban mobility challenges.

    • Why Schindler
      • Benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Training

        The key to maintaining Schindler’s proud legacy of Swiss precision engineering is making sure that all our people – at every level – remain trained and ready.

      • Work-life balance

        Finding the right balance between work and life can be tough. At Schindler we make it easier through flexible work policies. Learn more.

      • Schindler Career Development Program

        Discover how we take our most talented young professionals on an international & multidisciplinary journey to develop their long-term careers at Schindler.

      • International careers

        Grow your elevator & escalator career internationally with Schindler. International assignments are a key part of how we develop people. Learn more.

    • Who we look for
    • Open positions - U.S.
    • Open positions - Canada
  • Industries
  • Media North America
  • About us
    • Overview
    • Schindler Brand
    • History
    • Values
    • Manufacturing facilities
      • Hanover

        Schindler’s 150,000+ square foot state-of-the-art LEED Gold certified manufacturing facility in Hanover, PA focuses on the fabrication of components visible to customers, like doors, entrances and elevator cab interiors. Learn more.

      • Clinton

        Discover our escalator manufacturing complex located in Clinton, North Carolina. The complex comprises both a 38,000-square-foot escalator step facility and a 155,000-square-foot escalator assembly plant.

    • Quality
    • Suppliers
    • Sustainability
      • Overview

        Schindler Elevator Corporation is committed to conducting its business activities in harmony with society and the environment. Our products and services are designed to provide energy efficient and eco-friendly options to architects, contractors, building owners and managers.

      • Green technology

        Find out how Schindler's green technology can help improve efficiency and save energy. Schindler incorporates green technology in elevators, escalators and destination dispatch technology.

      • Offices & Manufacturing

        Schindler doesn't only offer green products, our offices and manufacturing facilities are sustainable. Learn more about the sustainable solutions integrated into Schindler's daily operations practices.

    • Safety
      • Overview

        Discover Schindler's safety materials and see that elevator & escalator safety is a top value. Our products are built with many safety features to help give riders peace of mind while using them.

      • Tips for riders & owners

        Enjoy safe and pleasant, elevator and escalator rides by following these safety tips from Schindler Elevator Corporation. Also learn more about what to do before calling for service, and get tips to prepare your equipment for extreme weather.

      • Tips for kids

        Please follow these safety tips for kids. Parents, share these tips with your children today so they can enjoy safe and pleasant, elevator and escalator rides.

    • Why Choose Schindler
  • Tools & Resources
  • e-Payments
Contact us

Tips for riders & owners

Enjoy safe and pleasant, elevator and escalator rides by following these safety tips from Schindler Elevator Corporation. Also learn more about what to do before calling for service, and get tips to prepare your equipment for extreme weather.

Escalator safety tips

  • Watch the direction of the moving step and step on and off with extra care.
  • Take care if you are wearing bifocals or similar eyewear.
  • Hold children firmly with one arm or hold child’s free hand.
  • Hold small packages firmly in one hand, but always leave one hand available to hold the handrail.
  • Grasp the handle as you step onto the moving step.
  • Do not go in the opposite direction of the escalator.
  • Do not take wheelchairs, electric scooters, strollers, hand carts, luggage carts or similar items on the escalator.
  • When riding escalators: Keep loose clothing clear of steps and sides.
  • Wear closed-toed and hard-soled shoes, and avoid wearing footwear made of soft-resin or other rubbery materials.
  • Stand clear of the sides of the escalator.
  • Face forward and keep firm grip on the handrail.
  • Reposition your hand slowly if the handrail moves ahead or behind the steps.
  • Don’t climb onto or ride the handrail.
  • Do not let children sit on steps or stand too close to sides.
  • When exiting escalators: Don't hesitate and step off promptly.
  • Make sure to step over the comb fingers; don’t let your feet slide off the end of the escalator.
  • Immediately move clear of the escalator exit area; don't stop to talk or look around since other passengers may be behind you.

In the event of an escalator emergency

Should any issue arise while on an escalator, push one of the nearby “stop” buttons to halt the machine and alert on-site staff to remedy the issue.


Elevator safety tips

  • Watch your step – the elevator car may not be perfectly level with the floor.
  • Stand clear of the doors – keep clothes and carry-ons away from the opening.
  • Hold children and pets firmly.
  • Passengers nearest to the doors should move first when the car arrives.
  • Push and hold the DOOR OPEN button if doors need to be held open, or ask someone to push the button for you.
  • Never try to stop a closing door, wait for the next car.
  • Pay attention to the floor indications.
  • If the doors do not open when the elevator stops, push the DOOR OPEN button.

In the event of an elevator emergency

  • If the elevator should ever stop between floors, do not panic. There is plenty of air in the elevator.
  • Never climb out of a stalled elevator.
  • Use the ALARM or HELP button, the telephone or the intercom to call for assistance.
  • Above all, wait for qualified help to arrive and never try to leave an elevator that has not stopped normally.
  • Emergency lighting will come on in the event of a power failure.

Before you call for service

  • Confirm that there is a problem, particularly if you hear about it second hand.
  • Check the STOP switch or button. Be sure it's in the normal "run" position.
  • Check all keyed or restricted switches to be sure they're in their normal "run" positions.
  • Check for doorway obstructions. This can include foreign matter in door sill grooves or objects blocking complete closure of the doors.
  • Be sure you're receiving full power from your utility. Have a qualified person check to see if there is a tripped breaker on the main power supply.

Emergency situations

Stalled elevators

  • Contact people in the car. Make sure no one has accidentally activated the emergency STOP switch. If not, assure them that help is being called.
  • Call your elevator service company and advise them that you have an entrapment.
  • Continue communicating with people in the car. Assure them that they are in no danger, and remind them that they should remain in the car until help arrives. Advise them of the technician's estimated arrival time.
  • DO NOT attempt to open elevator doors or any car-top doors. Wait for help to arrive. You can put yourself or passengers in severe peril if you attempt to remove passengers yourself.

Fires

Elevators should never be used during a fire except for firefighters or other specially trained people. The building stairways should be used as the exit route for people who may be in the building during a fire emergency.

Earthquakes

In many earthquake prone areas of the country, local codes require special earthquake features on elevator systems. These may include seismic switches which detect movement and shut down the elevator.

Hurricanes

Before the Storm:

  • Closing all vents and openings at the top of the hoistway to prevent water from entering the elevator shaft.
  • Barricading the machine room, so that that no occupants are left in buildings that are reliant on elevators for egress.
  • If buildings have elevators that are enclosed, managers should run each car to the center of the building, or to the top floor for two-story buildings.
  • Elevators exposed to the outdoors should always be run to the floor below the top.

During the Storm:

  • Refrain from using an elevator during the weather event as water can disable elevators and lead to dangerous passenger entrapments.

After the Storm:

  • As soon as the weather has cleared, check for water on the control panels or in the machine room before restoring power. If water is found, do not resume operation until the elevator service provider conducts a thorough inspection.

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